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Case study · Small business owner

Email, apps and data set up for a small business

A small business owner needed their email, applications and data set up properly on a new setup — a mix of remote and on-site work that got them running without the guesswork.

Business email and applications configured correctly
Existing data migrated across without loss
A blend of remote and on-site support to get it all working

The challenge

When you’re setting up (or resetting) the IT for a small business, the pieces all have to line up: email working on your own domain, the applications you rely on installed and configured, and your existing data brought across intact. Get one piece wrong and you’re firefighting for weeks. A small business owner wanted it done right, once.

What we did

Our team handled it as a mix of remote and on-site support — remote where it was quicker, on-site where hands-on setup was needed:

  • Email and apps setup — configured their business email and the applications they work in day to day.
  • Data migration — moved their existing data across cleanly, so nothing was lost in the switch.
  • Sorted in sittings that suited them — a couple of focused sessions rather than an open-ended disruption.

The result

The business owner ended up with email, apps and data all working together the way they should — set up properly from the start, rather than cobbled together and quietly storing up problems.

Honest about who did the work

This work was delivered by our team. We’ve anonymised the client out of respect for their privacy — but the work is real. Getting a small business set up properly — email, Microsoft 365 and data — is bread-and-butter work for us, and worth doing right the first time.

Services we used

Free · no obligation

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