Managed Print Services

When printing becomes a running cost nobody controls

For a lot of offices, printing is a blind spot. Toner runs out at the worst moment. Nobody knows which device costs the most to run, or who is printing hundreds of colour pages a week. Confidential documents sit in the output tray. And when a multifunction printer jams or a driver breaks, it’s whoever is nearest who ends up fixing it.

Managed Print Services takes the whole thing off your desk. We look after your print fleet as one managed system — consumables, monitoring, security and cost — so printing stops being a series of small emergencies and becomes a predictable, controlled part of your IT.

This is the ongoing service, not a one-off. If you just need a device set up, that’s our printer and scanner setup job. Managed print is what keeps a fleet running.

What’s included

• Print-fleet management — every printer and multifunction device (MFP) looked after as one estate, not device by device
• Automatic toner & consumables — remote level monitoring, so replacements arrive before a cartridge runs dry
• Print monitoring & cost control — usage metered per device and per user, with reporting so you can see what you actually spend
• Sensible defaults — duplex, mono and rules set up to cut waste without anyone thinking about it
• Secure print — jobs held until released at the device with a PIN or card, so nothing confidential is left in the tray
• MFP setup & scanning — scan-to-email and scan-to-folder configured and kept working, including Microsoft 365’s newer security requirements
• One agreement — devices, consumables and support on a single monthly arrangement instead of scattered orders and callouts

Who it’s for

Small and mid-sized businesses across Streatham, South London, Croydon and Surrey that run more than a printer or two and are tired of print being unmanaged. It suits professional services, accountancy and legal firms that print and scan constantly and need documents kept confidential; healthcare and care providers with patient records that must not be left in a tray; schools and charities watching every pound of running cost; and busy offices where the MFP is central to how work gets done. Home-workers who print for a business team can be folded into the same monitoring and consumables setup.

How it works

1. Print audit — we look at every device, how much each one prints, and what it’s costing you now
2. Plan — we agree defaults, security, who needs colour, and where secure print matters
3. Set up monitoring — remote level and usage monitoring goes on the fleet, so toner and faults are caught early
4. Roll out — MFPs, scanning and secure print configured across the office, on-site or remotely
5. Manage & report — consumables arrive automatically, we watch usage, and you get plain reporting month to month

Problems we commonly fix

• Toner always running out at the wrong moment, with the wrong cartridges ordered
• No idea what printing actually costs, or who is driving the bill
• Colour and single-sided printing used by default, quietly wasting money
• Confidential documents sitting in the output tray for anyone to collect
• Scan-to-email or scan-to-folder that broke after a Microsoft 365 security change
• A mixed fleet of printers with no one owning the drivers, faults or supplies
• Downtime when a key MFP jams and there’s no plan for getting it back

Print shouldn’t be something you notice only when it fails. If your fleet needs a proper owner, managed print gives you one. It sits neatly alongside managed IT support and your network and Wi-Fi. Get in touch to talk through your fleet.