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MacBook & Mac Repair

Apple-experienced repair for MacBook, iMac and Mac mini — batteries, trackpads, keyboards and tricky diagnostics, handled with care, on-site or by collection.

Response within 4 hours On-site & remote No long contracts Windows & Mac

Macs, handled by people who know them

Macs aren’t just laptops with a different badge — the diagnostics, parts and security are their own world. We repair MacBook, iMac and Mac mini with Apple-specific experience, so your Apple kit is fixed properly rather than treated like a generic PC.

What we handle

  • Battery replacement — including swollen batteries (stop using it and call)
  • Trackpads & keyboards — including the fiddly butterfly-era keyboards
  • Charging & ports — MagSafe and USB-C charging faults
  • Screen issues — cracks, flicker and backlight faults (see also screen replacement)
  • Diagnostics — no-power, won’t-charge and board-level faults investigated honestly

Who it’s for

London businesses and professionals on Apple — design and creative studios, founders and execs on MacBooks, and Mac-based teams who need an Apple-literate repair option without a trip to a Genius Bar queue.

How it works

  1. Describe it — symptoms, model and (handily) the year
  2. Collect or on-site — collection and return, or a visit to you
  3. Honest diagnosis — including genuine-vs-quality-aftermarket part options and costs
  4. Repair & return — fixed, tested and back in your hands

Straight talk on Macs

On the newest models some repairs aren’t economic, and we’ll say so rather than run up a bill. Where a fix makes sense, we do it with care — and where it doesn’t, we help you move on with your data intact.

Frequently asked questions

Do you work on newer Apple Silicon Macs?

Yes — we work across Intel and Apple Silicon MacBooks, iMacs and Mac minis, and we'll always tell you upfront what's repairable and what (on the newest models) realistically isn't.

My MacBook battery has swollen — is that urgent?

Yes — stop using it and get in touch. A swollen battery can press on the trackpad and chassis and is a safety risk; we replace it and check for any knock-on damage.

Will I keep my data and need my Apple ID?

Your data stays put for most repairs. For anything involving a wipe or security, we'll need your Apple ID password and FileVault key — we'll explain exactly what and why before starting.

Case study · Design studio

MacBook Pro battery & startup fault

A design studio's MacBook Pro had begun losing power and crawling at startup. Our team diagnosed the fault and replaced the failing battery, getting a machine the founder relies on every day back to dependable — turned around quickly so the studio wasn't left without it.

— Our team

What clients say

Trusted by London businesses.

★★★★★
“Honest and transparent — they could have charged me more, but instead showed me a simple fix. Trustworthy people.”
— Small business client, London
★★★★★
“One of the most ethical companies I’ve ever dealt with. A genuine pleasure to work with — highly recommended.”
— Managed IT client
★★★★★
“The service was flawless — no bad surprises, everything just worked. Highly recommended.”
— Business client, London
★★★★★
“Thank you very much for your assistance. A pleasure as always.”
— General manager, accommodation business, Chelsea SW3
Free · no obligation

Need macbook & mac repair?

Tell us what you need and we'll come back with a clear, no-obligation plan and price.