Case studies
Real problems, quietly solved. A few examples of the work our team handles — anonymised out of respect for our clients, but the work and the outcomes are real.
Securing 100+ laptops for a national health charity
A charity needed its whole laptop fleet brought up to a security-audit standard — encrypted, patched and provably compliant. Our team delivered it, with the evidence to prove it.
Passing a security audit for a community care charity
An external audit flagged 20+ security gaps ahead of a Cyber Essentials assessment. Our team closed them out on a single onsite visit — MFA, enforced encryption, locked-down remote access and more.
Migrating a parish church from Google Workspace to Microsoft 365
A church needed its email moved off Google Workspace and onto Microsoft 365 — ten mailboxes, the domain and the DNS, all migrated cleanly with nothing lost and no lengthy outage.
A new website for an independent opticians
A local optical practice needed a proper website — a clean, professional presence that reflects the care they give patients. Our team designed and built it for them.
Ongoing IT support for a specialist workshop
A specialist motorcycle bodywork business needed IT that just works, without an in-house tech person. Our team became the people they call — keeping the small stuff small.
Web, email and domain hosting for an arts business
An independent arts business needed its website, email and domain looked after in one place — renewed, hosted and kept running, without the annual panic.
Business-grade Wi-Fi for a home office
A professional working from home was fighting dead spots and dropouts. Our team fitted a proper Wi-Fi 6 access point so the connection holds up wherever they work.
Reviving a slow PC with an SSD and OS upgrade
A sluggish, ageing PC didn't need replacing — it needed an SSD and a clean, up-to-date operating system. Our team turned a frustrating machine back into a fast one.
A new laptop, set up and ready to work
Moving to a new laptop is where files, settings and years of work can go missing. Our team set the new machine up and moved everything across, so day one just worked.
Email, apps and data set up for a small business
A small business owner needed their email, applications and data set up properly on a new setup — a mix of remote and on-site work that got them running without the guesswork.
Killing the Wi-Fi dead spots in a home
A strong signal by the router, nothing at the far end of the house. Our team fitted the right kit to extend coverage so the Wi-Fi reaches every room.
Recovering a failing PC that ran a charity's air-conditioning
An ageing desktop that controlled the head-office air conditioning had a dying hard drive and wouldn't boot. Our team recovered everything onto a new SSD and got it running as before.
On-site and remote IT support for a Wimbledon office
A small executive office needed IT help it could rely on locally — someone who could be on-site in Wimbledon at short notice and pick up the smaller things remotely. Our team became that contact.
A private office network inside a serviced building
An investment firm opening its first London office did not want to sit on the landlord's shared Wi-Fi. Our team surveyed the building's comms room and floor ports first, then advised on the network and the hardware to buy.
Untangling shared mailboxes for a community care charity
Four shared service mailboxes were all being worked from one person's account, sent mail was filing in the wrong place and an unauthorised rule was deleting messages after 30 days. Our team sorted it in one Saturday visit.
Laptop support for a ten-person consultancy with no IT department
About ten staff, about ten laptops, and nobody in-house to fix any of them. This consultancy numbers its machines and sends a written fault list before each visit — so IT is planned work, not a panic.
A Mac mini and a Lenovo laptop rebuilt for an executive office
Two machines, one month. A new Mac mini set up from scratch with data and mail migrated onto Microsoft 365, and a Lenovo laptop rebuilt with its PST archives brought back in — scheduled around a chairman who travels.
Locked out of her own laptop, recovered without a wipe
A consultancy director lost the password to her working laptop. Our team recovered access on site in a single visit, instead of wiping the machine and rebuilding it from nothing.
Mesh Wi-Fi and a business email move for a garden design studio
A garden designer working from home asked us to quote for better Wi-Fi. Our engineer rang back to query the broadband figure first, then specified a mesh set she bought herself. Months later, we moved her business email onto her own domain.
Eighteen months of short remote sessions for an estate office
The estate office of a large residential block runs on two people. Since early 2025 our team has handled their IT in short remote sessions — including a security alert they were right to forward, and an email handover when the managing agent changed.
Small jobs, done properly, for a surgical instrument supplier
A supplier of surgical instruments has booked us for small pieces of work since December 2024 — most recently a Wi-Fi printer set up at the working office. The relationship survived us billing them for something that was not theirs.
When the phone is the business record — recovering a dealer's data
An antique silver dealership's stock photographs, client threads and restorer contacts all lived on one phone. Our team recovered the data from it and moved it onto a replacement handset.
The answer was in the bounce: an email delivery diagnosis
A design studio owner was certain her email was broken and the fault was hers. The bounce messages said otherwise — her own authentication was passing, and the domain she was writing to had ceased to exist.
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