IT Support for Charities & Non-Profits
Practical IT for charities — funder-ready security, protected donor and beneficiary data, and more of your grant spent on the cause, not the tech.
Every pound counts, including the ones spent on IT
Charities run on tight, restricted budgets. A grant is often ring-fenced for a specific project, so when a laptop dies or a mailbox gets locked, there is rarely a spare line in the budget to cover it. That single reality shapes every IT decision a non-profit makes — and it is where we start.
We help you spend less on wasted licences and emergency fixes, and more on the work your funders are paying for.
What we look after
- Charity Microsoft 365 — claiming your eligibility for free and discounted licences, plus email, Teams, SharePoint and OneDrive set up around how your staff and volunteers actually work
- Donor and beneficiary data — controlled access, encryption and tested backups for your CRM, fundraising records and case notes, whether you run Microsoft 365 or Google Workspace
- Volunteer and BYOD devices — sensible cover for the mix of personal laptops and phones your volunteers bring, without locking down their own kit
- Shared inboxes and email — reliable email setup for info@ and fundraising addresses several people rely on
- Networks and Wi-Fi — safe internet for staff, trustees and visitors across your office or community space
Funder expectations and duty of care
Two pressures sit on charity IT at once. Funders increasingly ask for Cyber Essentials before releasing grants, so security is no longer optional — it is a condition of the money. At the same time, you hold some of the most sensitive data there is: details of vulnerable beneficiaries, safeguarding records and donor payment history, all covered by UK GDPR.
We help you meet both. That means practical cyber security — multi-factor login, patching and staff phishing awareness — and a real backup and continuity plan, so a lost laptop or a ransomware email does not become a data breach you must report.
How we help
Most of our work is delivered remotely, which keeps costs down and gets issues fixed quickly. When something needs hands on it — a new office network, a failed device, a move — our team, often working through our sister company PC Macgicians, comes to you on-site across South London, Croydon and Surrey. There is no walk-in counter; we work at your premises or over a secure remote session.
You can take this as fully managed IT support with a fixed monthly cost that is easy to budget and report against, or call us in as needed. We will be honest about which suits a charity your size.
Who this is for
Small and mid-sized charities, community groups, hospices, faith organisations and social enterprises across our area — especially those juggling grant-funded budgets, a volunteer workforce and a funder asking hard questions about how you protect data.
If that sounds like you, get in touch and we will talk plainly about what you actually need.
Frequently asked questions
Can you help us meet a funder's Cyber Essentials requirement?
Yes. Many grant applications now ask for Cyber Essentials, so we help you close the gaps — device settings, multi-factor login, patching and firewalls — and get you ready to certify. We can support the annual re-assessment too.
Do you set up the discounted charity Microsoft 365 licences?
Yes. If you have registered charity status, Microsoft grants free and heavily discounted Microsoft 365 licences. We help you claim the eligibility, move existing mailboxes and files across, and set up staff and volunteers properly.
Trusted by London businesses.
“Honest and transparent — they could have charged me more, but instead showed me a simple fix. Trustworthy people.”
“One of the most ethical companies I’ve ever dealt with. A genuine pleasure to work with — highly recommended.”
“The service was flawless — no bad surprises, everything just worked. Highly recommended.”
“Thank you very much for your assistance. A pleasure as always.”
Feedback from clients of our team, including our sister company PC Macgicians, who deliver much of our engineering work. Names withheld at their request.
Areas we cover
IT Support for Charities & Non-Profits across South London, Croydon and Surrey — on-site where you need it, remote everywhere.
Need help with IT Support for Charities & Non-Profits?
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