IT Support for Nurseries & Childcare

When the tablets go down, so does your EYFS record-keeping

Modern childcare runs on tablets. Staff log observations, photos and learning journeys straight into Famly or Tapestry during the session — not hours later at a desk. When the Wi-Fi drops in the baby room or a login stops working, that record-keeping stalls, and so does the parent update they were expecting at pick-up. Keeping those everyday tools reliable is the IT job that defines this sector.

What we look after

• EYFS management systems — the tablets, accounts and connectivity that Famly and Tapestry rely on across every room
• Parent-communication apps — daily-diary and messaging tools that parents check, kept working on staff devices
• Secure child records — child files, dietary and medical notes, and consent records protected with access control and encryption
• Safeguarding systems — logging and reporting tools, with tight account control over who can see what
• Wi-Fi that reaches every room — reliable coverage from the baby room to the garden, not just the office
• Staff devices and printers — tablets, the office PC and the sign-in screen at the door

Compliance and data pressure, handled

Childcare settings hold some of the most sensitive personal data there is — safeguarding notes, medical details and photographs of young children. Ofsted and the EYFS statutory framework expect that information kept and shared appropriately, and UK GDPR sits on top of that. A lost tablet or a shared password shouldn’t become a data breach. We put cyber security basics in place — multi-factor sign-in, device encryption and controlled access — and we make sure your backups are tested, so a failed device or ransomware scare doesn’t wipe records you’re legally required to keep.

How we help

Most of the day-to-day is handled remotely — a login reset, a tablet that won’t sync, a printer that’s dropped off the network — so help is quick and there’s no waiting for a visit. When something needs hands on-site, such as sorting Wi-Fi dead spots or setting up a new room, our team (delivered with our sister company PC Macgicians) comes to you across Streatham, South London, Croydon and Surrey. You get one number for the whole setup, not a different supplier for each app. We’re honest about what’s a five-minute fix and what needs a proper visit.

Our managed IT support keeps it steady month to month: patched devices, working accounts and someone who already knows your rooms when something breaks.

Who this is for

Single-site nurseries, pre-schools, childminders scaling up and small childcare groups who run on EYFS apps and can’t afford record-keeping to stop mid-session. If you’re spending staff time fighting tablets and Wi-Fi instead of watching children, talk to us.