IT Support for Salons & Spas
Reliable IT for salons and spas — booking software, card payments and client records that keep working through a fully booked day.
When the diary won’t load, the day stops
A salon or spa runs on its booking software. When the Wi-Fi drops at reception, the card reader won’t connect, or the diary won’t load on a Saturday morning, everything backs up at once — clients waiting, stylists idle, and no clear record of who is booked in next. A half-hour outage during a full column of appointments is lost revenue you can’t recover, plus the goodwill of clients who were kept waiting.
Most salons and spas don’t have anyone on-site who fixes this. That’s where we come in.
What we look after
- Booking systems — Phorest, Fresha and similar platforms: the tablets, reception PCs, browsers and logins they depend on, so the diary and online bookings stay live
- Card payments — keeping card terminals and payment devices connected and talking to your till, so checkout doesn’t stall
- Client records — consultation notes, consent forms, patch-test history and contact details kept secure, backed up and recoverable
- Wi-Fi and connectivity — dependable coverage across reception, treatment rooms and the salon floor, plus a separate guest network for clients
- Everyday devices — the reception PC, staff tablets and the printer for receipts and forms
Booking software is cloud-based, so a stable connection matters as much as the app itself. We look after the parts that fail in the real world: the router, the network, the devices and the logins.
Client data and payments, done properly
You hold sensitive information — contact details, treatment history, and for aesthetic and spa work, consultation and consent records. Under UK GDPR that data has to be kept secure and available only to your team. If you take card payments, your setup also needs to meet PCI DSS expectations, which means keeping devices patched and your network sound.
We put the practical safeguards in place: encrypted devices, controlled logins, and backup and continuity so a lost tablet or a failed PC doesn’t take your client history with it. Sensible cyber security keeps the everyday risks — dodgy email links, weak passwords — from becoming a breach.
How we help
We support you through managed IT support: most issues are fixed quickly by remote support so you’re not waiting for a callout, and we come on-site across South London, Croydon and Surrey when the network or a device needs hands on it. Reliable Wi-Fi and networks is usually where we start, because that’s what most salon tech quietly depends on.
We’re a B2B provider working with local businesses, with support arranged around your opening hours rather than a counter you have to visit.
Who this is for
Hair and beauty salons, nail bars, barbers, spas and aesthetic clinics that take bookings and card payments and hold client records — anyone who loses money the moment the diary or the card reader stops working.
Frequently asked questions
Do you support salon booking systems like Phorest and Fresha?
Yes. We keep the devices, browsers and connections behind Phorest, Fresha and similar systems working — including the tablets and card readers at reception — and help when an update or login stops the diary loading.
How do you protect client records and consultation forms?
We secure client records, consent forms and patch-test history with encryption, controlled logins and tested backups, in line with UK GDPR. If a device is lost or fails, the data is recoverable and access stays limited to your team.
Trusted by London businesses.
“Honest and transparent — they could have charged me more, but instead showed me a simple fix. Trustworthy people.”
“One of the most ethical companies I’ve ever dealt with. A genuine pleasure to work with — highly recommended.”
“The service was flawless — no bad surprises, everything just worked. Highly recommended.”
“Thank you very much for your assistance. A pleasure as always.”
Areas we cover
IT Support for Salons & Spas across South London, Croydon and Surrey — on-site where you need it, remote everywhere.
Need it support for salons & spas?
Tell us what you need and we'll come back with a clear, no-obligation plan and price.